Visit

A visit to our hotels 'Hotel d'Hane Steenhuyse' and 'Huis Arnold Vander Haeghen' will stimulate all your senses. They exude the atmosphere of Dangerous Liaisons, love letters and other letters written with a quill pen, Upstairs Downstairs, salon revolutions, ballroom books, Chinese silk, wall paintings, and much more.

Practical information

Both city palaces are located in Veldstraat in Ghent’s city centre.

They are open every Friday and Saturday afternoon from 2 p.m. to 6 p.m., and on Sundays from 10 a.m. to 6 p.m.

During the Ghent Festivities (Gentse Feesten), the city palaces are open from Monday to Saturday from 2 p.m. to 6 p.m., and on Sundays from 10 a.m. to 6 p.m.

More info about prices, directions, and accessibility.

Individual visits

You can simply wander in every Friday, Saturday, and Sunday. The houses exude the atmosphere of the ‘Ancien Régime’. In Hotel D’Hane Steenhuyse, you are greeted by the sounds of dance music and horses and carriages. You soon lose all track of time and imagine yourself visiting the count and countess.

In the Arnold Vander Haeghen House, you will find one of the best-preserved authentic Chinese salons, a dining room in belle époque style and a reconstruction of the study of Nobel Prize winner, Maurice Maeterlinck.

When - Every Friday and Saturday between 2.00 and 6.00 p.m and on Sunday from 10 a.m. till 6p.m. (after 5.30 p.m., only the ground floor can be visited)

Price - Voluntary donation

Step-in guided tour

Every Sunday at 11 a.m. you can turn up individually for a guided tour. A guide talks at length about the history of the houses and their occupants.  After that, boudoirs, cabinets, and enfilades hold no more secrets.

The guided tour starts in Hotel d’Hane Steenhuyse and ends on the other side of the road in the Arnold Vander Haeghen House.

Languages - depending on the composition of the group, the guided tour will be given in dutch, french or english.

Price - €7 per person – free for children and youngsters under 19

Availability - Every Sunday at 11 a.m.

Bookings - through the online ticket shop

Group visits

Groups can book a separate guided tour.

Languages - available in Dutch, French, English, German and Spanish

Duration - 90 minutes

Number - max. 15 people per guide

Price - € 105 per guide

Availability - Monday through Thursday, 10 a.m. to 12 p.m., and Friday, Saturday, and Sunday, 10 a.m. to 6 p.m.

Bookings - book online / +32 9 210 10 75

With your class

Take on the role of the occupants of those days, together with your students. Our guides tailor the rich history of these city palaces to your class group and pepper their stories with nice anecdotes and trivia.

Languages - available in Dutch, French, English, German and Spanish

Duration - 90 minutes

Number - Max. 22 pupils per guide

Price - € 88 per guide (2026: € 96)

Availability - Monday through Thursday, 10 a.m. to 12 p.m., and Friday, Saturday, and Sunday, 10 a.m. to 6 p.m.

Bookings - book online / +32 9 210 10 75