Visit

COVID-19: No reservation required. If there is too much traffic, we limit the number of visitors so that it remains pleasant and safe for everyone. We then let visitors in intermittently. Always check our house rules before your visit.

Practical information

Both city palaces are located in Veldstraat in Ghent’s city centre. They are open to visitors in the afternoon every Saturday, and Sunday.

More info about prices, directions, and accessibility.

Individual visits

You can simply wander in every Saturday, and Sunday between 2.00 and 6.00 p.m. The houses exude the atmosphere of the ‘Ancien Régime’. In Hotel D’Hane Steenhuyse, you are greeted by the sounds of dance music and horses and carriages. You soon lose all track of time and imagine yourself visiting the count and countess.

In the Arnold Vander Haeghen House, you will find one of the best-preserved authentic Chinese salons, a dining room in belle époque style and a reconstruction of the study of Nobel Prize winner, Maurice Maeterlinck.

When - Every Friday, Saturday, and Sunday between 2.00 and 6.00 p.m.
Price - Voluntary donation.

In a group

Group visits

Groups can book a separate guided tour.

Languages - available in Dutch, French, English, German and Spanish
Duration - 90 minutes
Number - maximum 15 people per guide
Price - €92 per guide
Availability - Tuesdays to Fridays and Saturday afternoons
Bookings - by telephone +32 9 210 10 75

Step-in guided tour (temporarily not possible)

Every Friday and Saturday at 2.30 p.m. you can turn up individually for a guided tour. A guide talks at length about the history of the houses and their occupants.  After that, boudoirs, cabinets, and enfilades hold no more secrets. The guided tour starts in the Arnold Vander Haeghen House and ends on the other side of the road in Hotel d’Hane Steenhuyse.

Languages - in Dutch
Price - 6 euros per person – free for children and youngsters under 19
Availability - Every Friday and Saturday at 2.30 p.m.
Bookings - Uitbureau Ghent, Veldstraat 82B. +32 9 233 77 88

With your class

Take on the role of the occupants of those days, together with your students. Our guides tailor the rich history of these city palaces to your class group and pepper their stories with nice anecdotes and trivia.

Languages - available in Dutch, French, English, German and Spanish
Duration - 90 minutes
Number - Maximum 20 people per guide
Price - €76 per guide
Availability - Tuesdays to Fridays and Saturday afternoons
Bookings - by telephone +32 9 210 10 75