Practical information

Prices

• Individual visits: voluntary donation
• Step-in guided tour: €6 per person
• Group visits: €92 per guide
• Schools: €76 per guide

Tour operators: for questions about rates and bookings, please contact Boekjebezoek

Directions

Bus/Tram

• bus: 10, 11, 12 (a/b) (Korenmarkt); P4 (Korenmarkt)
• tram: T1, T3, T4 (Zonnestraat/Koophandelsplein); T2 (Korenmarkt)

Car

P-route underground car parks: P1 Vrijdagmarkt, P7 Sint-Michiels and P8 Ramen.

Accessibility

We regret to announce that the city palaces are only partially accessible for wheelchair users. Provided that there is a tread, it is possible to visit the downstairs floor of d'Hane Steenhuyse.

In Arnold Vander Haegen House, we can grant you access to the ground floor, provided that our staff assist you. You can visit the gardens of Hotel d'Hane Steenhuyse and Arnold Vander Haegen House.

General guidelines

Please observe the following rules to ensure that everyone enjoys their visit:

• Pets are not allowed, except for guide dogs.
• Smoking is prohibited.
• Eating or drinking is prohibited in the various rooms.
• You may take photographs and film for private purposes. However, the use of flash photography and/or a tripod is prohibited.

Low emission zone

Our Historic Houses are located in the low emission zone. Register your car and avoid a fine.

Strict admission conditions and emission standards are applicable in this low emission zone. Your vehicle’s Euro standard and fuel type determine whether or not you are allowed to enter the city centre of Ghent. Only vehicles that meet the admission conditions are allowed to enter. The most polluting diesel and gasoline vehicles are kept out of this zone.

No Belgian or Dutch number plate?

If your car is allowed to enter the city centre but you do not have a Belgian or Dutch number plate, you should ALWAYS register it!