Practical information

Hotel d'Hane Steenhuyse - Veldstraat 55 - 9000 Gent
Arnold Vander Haeghen House - Veldstraat 82 - 9000 Gent


Individual visits: voluntary donation
Step-in guided tour: €6 per person
Group visits: €92 per guide
Schools: €76 per guide

Tour operators: for questions about rates and bookings, please contact Boekjebezoek


Train station: Ghent Sint-Pieters: tram 1

From Ghent Sint-Pieters train station:
lines 1, 18, 38, and 39 (bus stop: Kouter)

P-route: underground car parks: P1 Vrijdagmarkt, P7 Sint-Michiels, and P8 Ramen


We regret to announce that the city palaces are only partially accessible for wheelchair users. Provided that there is a tread, it is possible to visit the downstairs floor of d'Hane Steenhuyse.

In Arnold Vander Haegen House, we can grant you access to the ground floor, provided that our staff assist you. You can visit the gardens of Hotel d'Hane Steenhuyse and Arnold Vander Haegen House.

General guidelines

Please observe the following rules to ensure that everyone enjoys their visit:

  • Pets are not allowed, except for guide dogs.
  • Smoking is prohibited.
  • Eating or drinking is prohibited in the various rooms.
  • You may take photographs and film for private purposes. However, the use of flash photography and/or a tripod is prohibited.