Historische Huizen Gent wants to tell stories to a wide and diverse audience, including people with disabilities and their carers. That is why we have purposefully chosen to focus on accessibility, by investing in dedicated services on the one hand and an adapted offering on the other.

Deaf and hearing impaired

The hearing impaired can experience Wouter Deprez’s comedy tour thanks to a visio guide. This multimedia guide is available in Flemish or international sign language and in written text. It is included in the ticket price. We recommend that you book your visio guide prior to your visit through our ticket shop.

Tourism for Autism

Tourism for Autism has developed a visual step-by-step plan to prepare your visit to the Castle of the Counts. This free plan can also be downloaded online from this link.

Wheelchair users

Unfortunately, the Castle of the Counts is not wheelchair accessible. Our castle has over 480 steps, with four narrow spiral staircases connecting the floors with each other. The rooms and cellars that you can visit are all in the depths or towers of the castle, but not on the ground floor.

Assistance Dogs

The Castle of the Counts welcomes assistance dogs.

European Disability Card

Historische Huizen Gent is a partner of the European Disability Card project. This card entitles you to free admission for the person accompanying you.


Coaches can drop off or pick up tourists in Ghent at Gent-Dampoort station and at the Bijloke site (Godshuizenlaan). 
People with reduced mobility (the elderly, wheelchair users, small children) may also be dropped at the bus stop at De Poel. You may not park there, however. This stop is in the Coupure sector, which you can reach from the ring road (R40) and Louis Pasteurlaan, Bernard Spaelaan or Nieuwewandeling.